totally flexible monitoring
to suit your requirements

Features - Overview

Monitors available

ipPatrol® can monitor the following services:-

HTTP or HTTPS (web server)
SMTP (incoming mail server)
POP3 (local mail server)
IMAP (local mail server)
FTP (file transfer server)
MySQL (MySQL database)
SQLServer (Microsofts SQL database)
DNS (DNS entries and DNS servers)
PORT (check any TCP/IP port)
PING (ping any device)
ENVIRONMENT (Temperature and humidity)

If what you want to monitor is not listed above please contact support we may be able to help.

Monitoring Interval

You can choose from a 2, 5 , 10 minute or 15 minute monitoring interval. Each remote monitor visits your site at the same time each interval. Every report we send details exactly how many visits we made so you know we are delivering the service you are paying for.

Multiple monitoring servers and geographic location

We have 4 monitoring networks spanning the USA and Canada, UK, Asia and Australia and mainland Europe. Each monitoring network consists of 5 monitoring servers housed in major data centres within that geographic area.

European customers typically use our mainland Europe monitoring network as that will provide the most accurate resuilts but if your servers or customers are located outside of mainland Europe you might want to use one of our other networks.

Once you have decided which network to use you then choose 3 monitoring locations and one failover monitoring location from that network. The three monitoring servers chosen visit your server at the same time at the configured interval to check everything is working. Only if all three report a failure do you get alerted so you won't get any false alerts. In the rare event one of our monitoring servers fail another one takes over automatically.

Problem notification and escalation

You can tailor how and when you will be notified of a problem. For instance you can specify to be notified by email first and then by SMS if your service remains down for a set period. You can configure multiple people to be alerted and when and how they are notified with different details for different days and times. Notifications include the local date and time, server name and type, the reason for the failure, any associated error number and error message.You can set up as many contacts as you like to receive notifications for each service you are monitoring.

Email reports

Reports are emailed showing the reliability of your server, graphs depict how your server performed over the period. You can choose to receive daily, weekly and/or monthly reports. Optionally receive the raw data as zipped attachments for storage or processing in your chosen tool.

Online reports

You can also access reports online via your control panel and see the current status of our monitoring network. You can link to our availability reports from your website for your customers to see and use our data centre style report to keep an overview of all your services.

XML data

Link our data directly into your web site for a professional look rather than using links. Publish your current status and availability for your customers to see.

Diagnostic trace information

Notifications automatically include a traceroute to your server or dns dig of your domain from each of our monitoring servers allowing you to diagnose dns problems and provide proof if required to your ISP of network problems. Uniquely we provide them from all our monitoring locations rather than just one.

2 Way SMS

You can request the current status of your monitoring services, stop or start monitoring, enable your phone for SMS messages or disable your phone for SMS messages by simply sending an SMS to our 2 Way SMS service. You'll get a response back in seconds.

Full control

You are in control! Every aspect of our monitoring service is configured via the online control panel. Changes are applied instantly so there is no waiting around. If you are not sure how to do something just ask support they will be pleased to help.

Easy payment

You can pay for all your services online via the control panel by debit or credit card using Worldpay. Alternatively you can simply use the online payment system and put a cheque in the post. Invoices can be printed via your control panel at any time.

What are you waiting for?

We can be monitoring your services in a matter of minutes. Simply join our free trial by creating an account using our registration page, log into your instantly available control panel and setup your monitoring. Shortly afterwards you'll receive an automatic notification that monitoring has started.